
Purpose
To add value to the society for a better lifestyle
GIANTS Marine Services is a Ships Agency Firm that takes accountability & responsibility in the real sense to handle a ships port call and the related husbandry services within the territorial waters of the State of Qatar seamlessly.
We as the servant of the Master & Owners, Charterers, Shippers, Receivers and Brokers of the vessel are your Local Eyes and Ears that will provide you the service with full transparency by not only striving to exceed your expectations, but always in the look out to provide you a solution to your complex hurdles.
Appointed by either vessel owner/operator or charterer to look after and protect their interest.
Appointed for a service call, bunker call, dry docking, crew changes, procurement etc
Appointed as the “Controlling Office” towards a state terminal agent and we control the customer relationship, including pricing, FDA submission and funding. Unable to board vessel due to restrictions from terminal- Mainly on hydrocarbon vessel.
Directly appointed and is responsible for registering the vessels with all concerned stake holders, i.e. Port authorities, immigration, customs, shipper/receiver, etc.
We intend not only to cover all the commercial and industrial ports of
(i.e. Hamad, Mesaieed, Ras Laffan, Ruwais, Lusail Al Shaheen, Halul and Al Rayyan Terminal) but private and project related ports as well, including Simaisama, Lusail, GEWAN, Pearl and various other private jetties and offshore fields.
Robust local operations in Qatar – with strong Western experienced management and a mixed
nationality of staff. Excellent Working relationships with Port Authorities and Service providers with strong local influence in
Qatar.
Because of our One-Stop Facility with the assistance of our Sister companies we can optimize cost
reductions for our customers by offering a variety of services under one roof namely – Marine & offshore, Cargo, Warehousing
& Logistics, Survey & Agency.
Right team, resourced, ready and in place at time of award Right processes and procedures in place to ensure smooth contract service delivery.
An appropriately resourced management team in place to provide appropriate service on a consistent and long-term basis with operational and financial transparency.
To provide with a new, fresher, more energetic service provider that takes an engaged and proactive interest in client requirements and expectations and which brings new and innovative solutions and suggestions on performance improvements in a true spirit of partnership.
Error-free, silent-running services that provide you with confidence, security and peace of mind based on robust operating procedures, underlined by effective Quality Assured systems and measured by KPI’s.
To provide swift, accurate and frequent updates on all elements of service delivery to you and set in place regular performance management review meetings to ensure that the contract is managed in a manner that is professional, constructive and consistent with the merit a contract of this scale demands
To add value to the society for a better lifestyle
To lead in every industry we undertake.
Thrive for sustainable value creation for the company’s stakeholders through an efficient infrastructure based on innovation, technology, efficiency, specialization, and positive work culture aiming for excellence.
Leadership | Health & Safety | Entrepreneurial spirit | Quality | Develop future leaders | Innovation | Exceed expectations | Passion | Loyalty | Customer focus | Accountability | Resilience | Agility | Social Responsibility | Teamwork
Our Team is composed of selected experts with extensive expertise in the trade. We truly believe that our people are our greatest asset, therefore they undergo a stringent recruitment and training process to serve you in a consistent manner in line with our Environmental, Health and Safety guidelines.
We cover all the commercial and industrial ports of Qatar (i.e. Hamad, Mesaieed, Ras Laffan, Ruwais, Lusail Al Shaheen, Halul and Al Rayyan Terminal), as well as private and project related ports including Simaisama, Lusail, Pearl and various other private jetties and offshore fields.
We understand that our clients are everything to us, therefore we aim to exceed their expectations in all that we do by treating our client’s businesses as if they were ours. We will not promise you the moon, but we will strive to provide you with an exceptional service.